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Important notice for the COVID-19 lockdown

South Africa under lockdown


27-03-2020


We are open and taking orders!


However we will only be able to start dispatching orders after Lockdown.


Advertised shipping times only applicable once Lockdown is lifted.


Say home, stay safe and stay in the mood!





26-03-2020


Dear Valued Customer,


In light of the President’s address and following on from recent communications from the government on COVID-19, I wanted to update you on the latest developments and in particular on the lockdown at midnight on Thursday 26th March.


During the period from 00:00 on the 27th March 2020 to 24:00 on the 16th April 2020 all non-essential businesses have to be closed and all courier companies will only be allowed to attend to deliveries permitted in terms of the regulations promulgated by the Republic of South Africa pertaining to the lock down period.


As part of the lockdown, courier services are heavily restricted in terms of the goods that they are allowed to carry, resulting in non-delivery of non-essential goods.


Essential goods currently defined are:

– Medical and hospital supplies.

– Hospital and medical equipment.

– Medication

– Health products

– Basic food supplies

– Agricultural products

– Veterinarian supplies

– Animal supplies

– Crucial automotive supplies


On collection a declaration has to be submitted with the parcel marking it as essential supplies of the above mentioned goods. It is a criminal offence to miss-represent what the parcel contains. Should the parcel be stopped for inspection and found not to contain essential supplies the authorities are permitted to confiscate the shipment and issue penalties. Both the sender and reciever can be held liable.


Our products do vaguely full under health products but most likely will be viewed as entertainment items and non-essential. We have however submitted a query regarding this and await feedback before parcels are booked for collection.


We are still working and all queries will be attended and orders processed however they will not be shipped out until we have obtained the necessary clarification or approval.


I will update this as soon as more information is available.


For previous important notices please check out:


If you need to contact us to check on stock availability, shipping, delivery times or product information before ordering please do not hesitate to contact us.

Visit our Online Store today and get 7% off your online purchase.

Discount Coupon: LOYALTY7MT



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